I was right

(title refers to yesterday's post)

When I got out of the car at work I noticed I had a text. From my internet provider who -- as this is not a paid endorsement -- I will refer to as "Rectum".

Rectum: Changes were recently made to your account. If you did not request the changes, contact Rectum at 1-xbb-cdc-cafb.

So I contacted and was on hold and requested a callback and missed the callback because I was at the desk doing my job so went with the chat option except another callback came in while I was typing my complaint in chat and the callback auto system wouldn't allow spoken answers only press 1 for etc and I dropped the callback trying to switch to phone keyboard so I went back to chat and the whole callback press 1 fiasco happened again and fortunately it was a very quiet morning at the desk as I spent probably half an hour fighting callbacks and chatting with Berton.

Berton was was really very helpful. Or was possibly doing nothing at work and just pretending to look into my account. He couldn't find any recent activity other than "the migration your account went through on 10/15/2021 from one of our systems to the other." So a month ago Rectum switched systems which changed my account number and today it triggered an automatic Danger Will Robinson message to me. Thanks, Rectum.

But that's not my point today (since we all know what an ass Rectum is).*

I was worried initially, then annoyed and frustrated and ultimately just short of angry enough to look into other ISPs. I only realized as I was completing the customer service survey that I never panicked. I didn't run through a million and one possible-tho-very-unlikely identity theft/security breach scenarios. I -- and I can't believe I'm saying this -- reacted to it and handled it like an adult. A sane adult.

I didn't cry, didn't even tear up or struggle to hold back tears. My throat isn't sore from literally choking back tears.

I rolled my eyes. A lot.

But compared to how I dealt with the erroneous past due water bill . . .

wow.

p.s. I gave Berton high marks on the survey. My beef is with Rectum, not the chat tech.

*I really did not plan to use this pun. I didn't think about it until I was typing it and then I almost deleted it.